Privacy Policy

This Privacy Policy explains how Columbia Mobile Locksmith ("we," "us," or "our") collects, uses and protects information when you visit columbia-mobile-locksmith-web.pages.dev or contact us by phone, form, email or WhatsApp.

Information We Collect

When you submit a quote request, contact form, or newsletter signup, we collect the information you provide directly — typically your name, phone number, email address and any details about the service you need. When you call or message us, we may also retain records of that communication for scheduling and follow-up.

Like most websites, we automatically collect limited technical information from visitors — such as pages viewed, general location (city/region level), device and browser type, and referring site — through Google Analytics (see "Cookies & Analytics" below).

How We Use Information

We use the information you provide to respond to service requests, schedule appointments, send requested updates, and improve our services. We do not sell your personal information to third parties. We may share information with technicians dispatched to your job, and with service providers who help us operate the website or process payments, solely for those purposes.

Cookies & Analytics

This site uses Google Analytics to understand how visitors use the site, which relies on cookies and similar technologies. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

Third-Party Services

We may use third-party services for scheduling, communication (including WhatsApp Business messaging) and analytics. These providers have their own privacy policies governing how they handle data, and we encourage you to review them if you have concerns.

Data Security

We take reasonable measures to protect the information you share with us, but no method of transmission or storage is completely secure. Please avoid sending sensitive information (such as payment card numbers) through the contact form or email.

Your Rights

You may request that we delete the information we hold about you, or ask what information we have on file, by contacting us using the details below.

Children's Privacy

Our services are intended for adults arranging locksmith services. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy can be sent to info@columbiamobilelocksmith.com or by calling (803) 463-7110.